The PathForward Client Experience

At PathForward, coaching is not a transaction — it’s a strategic partnership grounded in trust, clarity, and meaningful progress.

Here’s what you can expect when we work together:

  • Aligning for Impact

    Before the coaching begins, we take time to understand your world — both your goals and the challenges you’re navigating. What business priority are we addressing? What behavior needs to shift to create impact? What does success look like? 

    We learn more about your organization, your industry, and your environment so we can meet you with insight, not assumptions. From there, we shape a tailored engagement — designed around your priorities — and ensure a seamless, professional transition into the coaching or consulting engagement.

  • Intentional Work. Tangible Progress.

    Each session is focused, prepared, and grounded in real-time relevance. The coach shows up to listen deeply, challenge respectfully, and drive reflection, self-discovery, and action.

    Our work goes beyond surface behaviors. We uncover mindset drivers, explore what’s holding you back, and identify shifts that lead to sustainable results.
    Clients often experience greater clarity, increased confidence, improved decision-making, and stronger influence across their teams and organizations.


  • Reflect, Recalibrate, Move Forward

    As the engagement comes to a close, we pause to reflect — not just on what was discussed, but what changed. We review progress, gather feedback, and explore what’s next. Whether you continue with a new engagement, step forward independently, or return in the future, we ensure a transition that is clear and supported.

  • Accessible. Transparent. Community-Forward.

    Even after the engagement, we remain a resource — available for check-ins, new challenges, or shifts in direction. We believe in consistency, responsiveness, and honesty in every client interaction.

    And we believe in giving back: each year, we dedicate 5–10% of our time and revenue to pro bono coaching, nonprofit board service, and charitable giving. As an example, we provide pro bono career coaching hours to recently displaced public service professionals. 


What our clients are saying…

  • “Laura brought extraordinary value to the firm through her deep commitment, steady leadership, and unmatched institutional knowledge. Having spent most of her career at Benesch, she cultivated a rare and comprehensive understanding of the firm’s culture, its people, and its evolving needs. That insight made her an indispensable resource—not only a trusted guide through times of change, but also a key force in shaping the growth and success of generations of talent. Her legacy continues to resonate in every corner of the firm.”

    Gina Ciaccio, Onboarding & Integration Manager
    Benesch

  • “I met Laura almost 10 years ago and have been continuously impressed with her ever since. She somehow always strikes the perfect balance of professionalism, empathy, positivity and practicality. Laura is whip smart, works extremely hard, delivers outstanding results and always carries herself with the utmost grace and poise. I trust her, respect her, greatly value her perspective and am extraordinarily grateful to have had the opportunity to work with her. If you have the occasion to work with Laura, it won't take long before you will wonder how on earth you got along without her. Laura is a special person and working with her will be one of the best gifts you'll ever receive.”

    Legal Industry Recruiter
    Boutique Recruiting Firm

  • “It was such a pleasure to work with Laura during her tenure at Benesch. One thing that stands out about Laura is that she is an excellent listener. Laura makes you feel like what you are saying is important and that she is really hearing you. That is a unique skill. It allows her to take information in and process it in a particularly constructive way. As a result, when Laura responds, it is meaningful and on point. As a colleague, I always felt that I could talk with Laura about challenging subjects and that her advice would be measured and sincere. Not to say that she is always serious! Laura also has a great sense of humor and is creative and strategic. I earnestly endorse Laura as an executive coach—her listening skills and EQ will make her a valued partner.” 

    Megan L. Mehalko, Corporate & Securities Co-Chair, Executive Committee Member
    Benesch

  • "I had the pleasure of working with Laura for almost 7 years while she was in her role as our firm’s Chief Talent Officer. Laura’s excellence as a leader is unparalleled. She brings an innate ability to create deep connections with stakeholders and employees at every level of an organization. Laura’s empathetic, yet direct, approach to addressing challenging problems builds trust and creates a solid framework for strong relationships. This leads to “win-win” opportunities and successful conflict resolution. Laura has a particular skill for offering insights and solutions in a thoughtful way that helps others achieve their goals. Her approach is always solutions-oriented. Ruth Bader Ginsburg said to “Fight for the things that you care about, but do it in a way that will lead others to join you.” If I were describing Laura to someone who has never met her before, I would describe Laura as someone who has mastered that skill – leading others in a way that inspires them to join her."

    Partner
    Benesch