Active Listening: A Key to Strengthening Client Relationships
Laura Dutt Laura Dutt

Active Listening: A Key to Strengthening Client Relationships

Some of the most crucial skills of successful attorneys—business development, team leadership and standout client service—hinge on the ability to actively listen. In today’s climate, using active listening to help a client identify and address concerns in a world of constant noise and distraction is not just relevant. It’s essential.

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The Missing Piece in Law Firm Talent Strategy: Partner Development
Nancy Kavinsky Nancy Kavinsky

The Missing Piece in Law Firm Talent Strategy: Partner Development

Many law firms follow a similar roadmap for talent success: develop associates into partners—and trust that the rest will figure itself out. Partners are expected to perform and lead the firm forward, yet too often they’re left without the support they need to do so. While associates benefit from structured development programs, mentoring, feedback loops, and a clear path for growth, many partners step into their new titles and leadership roles without the resources to succeed. This article explores the unintended consequences of that gap—and what law firms can do to change it.

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